What Should You Expect From a Water Quality Consultation?

If you have ever wondered about what is going on with your home’s water, you may have considered a water quality consultation. Many water treatment companies offer consultations to help diagnose any water problems and provide a choice of potential solutions. Many homeowners feel a little apprehensive about booking a consultation as they have no idea what it involves. Fortunately, we can explain what you can expect from a consultation, so you can book with confidence.What Should You Expect From a Water Quality Consultation?

An Initial Chat:

The first step in any water quality consultation is an initial chat with a treatment professional. When the technician arrives at your home, they will ask you a series of preliminary questions about any issues you may be experiencing with your water. This will help start the diagnosis process to highlight any common issues that may be present in your residential water.

The Testing:

The water treatment professional will bring an in-home testing kit to your home for your consultation. This will include chemicals, tools, and sample collecting receptacles. Since many residential water issues are invisible to the naked eye, this testing kit is needed to check for any reactions and determine the presence of contaminants.

In addition to chemical water testing, a consultation will involve a number of other water tests. This includes sensory tests such as checking for any smells. Water can develop a smell for a variety of reasons, such as the presence of chlorine or hydrogen sulfide.

Checking Your Existing Water Treatment Devices:

As part of the consultation, the technician will often check out your plumbing and any existing water treatment devices. This inspection will also allow an opportunity to check for the best location for any water treatment filtration systems that may be required.

Taking Samples:

If you already have a water softener installed, the technician will need to obtain a raw water sample. This is simply the untreated water that enters your home. In the case of a home that already has water treatment devices, the sample could be obtained from an outdoor faucet or another outlet that has access to untreated water.

If your home is supplied by a municipal water supply, it will have already been treated before it reaches your home. This doesn’t mean that the water is high quality, so a sample will still need to be tested. Municipal facilities and water treatment plants do not remove water hardness and will often add chemicals such as chlorine or fluoride that can compromise water quality.


Once the inspection and all the testing is complete, the water treatment expert will usually take the time to go over all the details of what they have discovered during the consultation. If there are any reasons to be concerned, this will be highlighted and any follow up questions can be addressed.

If you do have concerns about your water quality and are considering a water quality consultation, you should speak to a fully WQA certified professional. This type of water treatment expert can not only assess your water quality, but can guide you through the diverse range of water softeners/ water conditioners and other filtration systems on the market that exceed industry standards.

By Mark Williams (NicMar President Mark Williams holds degrees in Applied Science and Industrial Thermodynamics, along with Agricultural Mechanization and Systems Engineering from Ohio State University.  He also holds the highest possible industry ranking, being WQA (Water Quality Association) LEVEL 6 Certified.)

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Nicmar Water
999 Baltimore Road York SpringsPA17372 USA 
 • 800-542-8649

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